Question 1

What do I get exactly?

Accepted Answer

1. Users sign up with a link - Users sign themselves up by submitting their name, email, and phone number.
            2. Approve and remove users - You can approve and remove users from your dashboard. Approved users will get a text from the AI.
            3. Conversation templates - You can create conversation scripts, or instruction sets for the AI to follow.
            4. Your users text our AI - Your users select one of the conversation templates you prepare, and text the AI.
            5. Summary email for every conversation - You will receive a summary email for every conversation that your users have.
            6. Support from our developers - We are here to help you get the most out of the app.
            7. Lifetime updates - We will be adding new features and improving the

Question 2

Who is this software for?

Accepted Answer

This software is for any business that wants to collect information over text. It's a great way to collect data from employees, customers, or even
              tenants.

If you have no idea how to start using AI at your business, we can help you get started. We can help you create a conversation template, and then
              you can use the software to collect the information from your users.

Question 3

Is there a refund policy?

Accepted Answer

Yes, you can get a 100% refund if you meet both conditions:
            1. You have not generated more than 20 conversation summaries.
            2. You have not used the software for more than 14 days.
            
              Contact me by email to request a refund (no questions
              asked).

Question 4

What if I get stuck during the setup process?

Accepted Answer

We are here to help you get the most out of the app.
            Contact me by email for support.

Question 5

Does TextWork replace managers?

Accepted Answer

No, TextWork is not a replacement for managers. It is a tool that allows you to collect information from your users, and then use that information
              to make better decisions.
            
            TextWork makes it easier for your users to get you the information you need, and for you to review it.

Question 6

How secure is my data?

Accepted Answer

We take data security seriously and implement industry-standard security measures to protect your information.
            
              All conversations are sent over sms, and we follow best practices for data storage and transmission using https. Your data is never shared with
              third parties.

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